Step 1: Sign In with Google
- Visit the MAFC website
- Click the "Sign In" button in the top right corner
- Choose "Sign in with Google"
- Select your organization's Google account
- Grant permission for MAFC to access your basic profile information
Step 2: Complete Onboarding
After signing in, you'll be guided through the registration process:
- Select "Nonprofit" as your organization type when prompted
- Read and accept the platform terms of service
- Confirm your understanding of the nonprofit verification process
Step 3: Fill in Organization Details
Provide complete and accurate information about your nonprofit:
- Organization Name: Your official nonprofit name
- Address: Main address and service locations
- Contact Information: Phone, email, and primary contact person
- Organization Type: Food bank, shelter, community center, etc.
- Service Area: Communities and neighborhoods you serve
- Capacity: Approximate number of people served daily/weekly
Step 4: Upload Approval Document
The most important step is providing proof of your nonprofit status:
- Locate your IRS 501(c)(3) determination letter or equivalent certification
- Ensure the document is current and clearly legible
- Convert to PDF format if necessary
- Upload the document through the registration form
- Review the uploaded document to ensure it's complete
Step 5: Wait for Admin Approval
What Happens Next
- Administrators review your submitted documents
- They verify your nonprofit status and legitimacy
- You'll receive an email notification of the decision
- If approved, your account becomes active immediately
- If rejected, you'll receive feedback on what additional information is needed
Step 6: Browse and Claim Available Products
Once approved, you can start accessing food donations:
- Log in to your approved account
- Navigate to the "Browse Products" section
- Use filters to find products suitable for your organization:
- Product type (protein, produce, shelf-stable)
- Location (near your service areas)
- Pickup timeframe (matches your schedule)
- Quantity (appropriate for your needs)
- Review product details and supplier information
- Click "Claim" on products you want to request
Step 7: Complete the Claim Process
After Claiming
- The supplier will review and confirm your claim
- You'll receive a notification once confirmed
- Contact the supplier to arrange pickup details
- Coordinate a pickup time within the posted timeframe
- Pick up the food at the agreed location and time
- Mark the pickup as complete in the platform