Computing for good

Frequently Asked Questions and Troubleshooting

Q: Can I use any email to register with the MAFC platform?

A: No, at this moment we only allow existing GMAIL users to register.

Q: What file format is required for nonprofit verification?

A: A 501(c)(3) document under 1MB in size, in any of the following formats: PDF, PNG, JPG, JPEG.

Q: Can I change my role after registration?

A: No, you select your role once during onboarding. To access a different role, please register with another Gmail account.

Q: I didn't receive my notification email. What should I do?

A: Check your spam or junk folder. If it's not there, please contact platform support